Our Mission

Freebird's founding principle is simple: GETTING THERE MATTERS. Whatever the reason for travel, it's critical travelers reach their destination. Unfortunately, flight disruptions can wreak havoc on travel plans. That’s where Freebird comes in. Freebird empowers travelers, travel managers, and agencies with the tools and information to stay in-the-know, take control, and act quickly when the unexpected happens.

Our Company

Freebird, located just outside of Boston, MA, is walking distance from some of the world’s best academic institutions and many of the world’s most innovative travel tech companies. The proximity is no coincidence. Freebird’s proprietary data and risk models combine cutting-edge data science and technology to provide travelers, travel managers, and agencies with superior real-time information and tools to take control and make better travel decisions.

The Founders

Ethan Bernstein

Ethan Bernstein

CEO & Co-founder

Sam Zimmerman

Sam Zimmerman

CTO & Co-founder

The Team

Lauren Anderson

CX Shift Lead

Hani Azzam

Head of Customer Experience

Rachel Baldwin

Customer Experience Associate

Kate Byrne

Technical Project Manager

Colin Carroll

Data Scientist

Mike Daly

SVP of Sales

Gretchen Freihofer

Director of Client Operations

Duncan Gelder

Office Manager

Danielle Gosdin

Client Success Associate

Atticus Grinder

Business Intelligence Analyst

Robert Hoaglund

Customer Experience Associate

Michael Hoy

Software Engineer

John Jannetty

Director of Design

Kyle Johnson

VP of Finance & Analytics

Dan Kaufman

VP of Engineering

Paul Kernfeld

Principal Data Engineer

Max Livingston

Senior Data Scientist

Travis Kirk Lowry

VP of Client Services

Kevin Mannix

Software Engineer

Nghia Nguyen

Jr Designer

Fred Owsley

Security Manager

Camen Piho

Jr Data Scientist

John Russell

Jr Software Engineer

Courtney Salter

Director of People Operations

Brian Sorota

Customer Experience Associate

Craig Stanton

Head of Strategic Partnerships

Brittany Villiard

Customer Experience Associate

Noam Waksman

Client Operations Associate

Fallon Williams

CX PM Shift Lead


Since its founding in 2015, Freebird has raised a total of $8.5M led by investors General Catalyst and Accomplice, with participation from strategic angels and investors.

General Catalyst logo

General Catalyst

Accomplice logo



Ellen Keszler

Ellen Keszler

CEO, Clear Sky Associates

Kurt Ekert

Kurt Ekert

CEO, Carlson Wagonlit

Mitch Gross

Mitch Gross

MD, 12 Squared Growth

Scott Hintz

Scott Hintz

Co-founder, Tripit